In the previous blog, we talked about the 4 leadership qualities that every leader must possess. We discussed why leadership is essential and how it can positively impact your business.
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The previous blog talked about the four fundamental management disciplines: organization and management systems, processes and procedures, technology and tools, and mindsets and behaviours. These four can be further broken down into a more detailed view.
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First Line Managers are critical to the well-being of an organization as they directly manage and have great influence over employees who perform the day to day operational work.
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An employee performance evaluation is an opportunity for both the employee and the manager to review the employee’s job performance, the quality of their deliverables, strengths, and areas of improvement with respect to documented expectations.
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Self-service is an important part of many digital transformation initiatives, but it's not always easy to implement. The promise of self-service is a seductive one.
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When it comes to fixed price projects, there are a lot of things that need to be taken into consideration in order to ensure profitability and manage risk.
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The dispatch rate from the service desk to other teams is crucial since it indicates the efficiency of the desk.
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The term leadership gets thrown out quite a bit. However, what does it mean when someone says you are a good leader or what does it mean when someone says you have good leadership qualities?
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Service level management is a process that provides a structured approach to the collection, measurement, and reporting of key metrics. It also aims to improve the relationship between business and IT and improve the overall quality of service.
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A Jñāna Optimized Unified Delivery Model ensures that the Total Quality Management process focuses…..
Learn More >A Jñāna Optimized Unified Delivery Model ensures that the Total Quality Management process focuses…..
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(Full Environmental Scan Of All Services)
Application Analytics(Applications, Email, VPN, Password, Printer Issues)
Delivery Excellence Assessments(Operational Health Check of Enterprise Performance, Tower(s) Performance, or Services Performance.)
