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About Ranbron
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What We Do
More and more consulting firms are complementing the strategic deliverable by providing the means to implement the recommendations, either with the consultants themselves.
Enterprise Ticket Analytics (Full Environmental Scan Of All Services)
This service harvests insights from all the ticket data.
Tower Ticket Analytics (Service Desk, Deskside, Application, Infrastructure)
This services harvests insights from specific towers.
ITSM Ticket Analytics (Major Incident, Incident, Problem, Change, Service Requests, Chat)
This service focuses on certain ITSM processes.
Client Experience Analytics (CSAT, Escalation, FCR/FCE, Response/Resolve Times, Ticket Backlogs)
This service harvest the data to improve client experience.
Application Analytics (Applications, Email, VPN, Password, Printer Issues)
This service focuses on the top drivers, their cause and remediation.
Delivery Excellence Assessments (Operational Health Check of Enterprise Performance, Tower(s) Performance, or Services Performance.)
This service focuses on conducting a health check against best practices.
Our mission
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History of firm
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- – Bring to the table win-win survival strategies
- – Ensure proactive domination.
- – At the end of the day, going forward
- – Evolved from generation the runway heading
Practise Area
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Our CEO Message
Consultancy firms target company executives and provide them with consultants.
A consulting or consultancy firm is a business of one or more experts (consultants) that provides professional advice to an individual or an organization for a fee. More and more consulting firms are complementing the strategic deliverable by providing the means to implement the recommendations, either with the consultants themselves. Consultancy firms target company executives and provide them with consultants, also known as industry-specific specialists and subject-matter experts.
Latest News
What ITSM fields are needed for Incident Analysis
Identify template for each of the data models (Incident, Problem...
Read More
Our End-to-End Ticket Analytics Methodology and Timeline
A Jñāna Optimized Unified Delivery Model ensures that the Total Quality Management process focuses.....
Read MoreWhat ITSM fields are needed for Incident Analysis
February 20, 2021Our End-to-End Ticket Analytics Methodology and Timeline
December 11, 2020Guiding Principles of Major Incident Management
November 22, 2020
